I need financial advice

If you need financial advice, please click here.

I don't understand my benefits

If you have questions about your benefits, click here to speak to a benefits counsellor.

If you need to speak to the fund, kindly use the contact info below:

Payroll Department

If you require any assistance, please contact your payroll department e-mail: hrservices@vivoenergy.com  or telephone on 021 403 1234.

Uma udinga noma usizo, sicela uxhumane nomnyango wakho wokuhola nge-imeyili: hrservices@vivoenergy.com  noma ucingo ku-021 403 1234.

Sharief Abrahams

Principal Officer

Email: engenbenefits@vivoenergy.com

Areas of responsibility: 
Principal Officer – Engen Pension Fund 

Afiefa Sedick 

Fund Operation Specialist

Email: engenbenefits@vivoenergy.com 

Areas of responsibility: 
Responsible for all retirement funds and Insured Schemes 

Complaints

Should you wish to direct a complaint to the Fund, submit it in writing to the Principal Officer.

Sharief Abrahams 

Email: po.engenretirementfund@vivoenergy.com

Should you not receive a satisfactory reply within 30 days, you have the right to direct the complaint to the Pension Funds Adjudicator for assistance at the below contact detail:
Address: 4^th Floor, Riverwalk Office Park, Block A, 41 Matroosberg Road, Ashlea Gardens Ext 6, Pretoria

Tel:                012 748 4000 or 012 346 1738

Fax:               086 693 7472

Email:            enquiries@pfa.org.za

The Adjudicator’s rulings have the same legal effect as a civil judgement.